3rd annual “ICXC Customer eXperience Forum: From Experience Management to Expectations Management 2017”
- Organizer:
- OOO LMC Operations
- Venue:
- Sokolniki Museum and Educational Centre, Moscow, Russia, exhibit hall 7a
- Date:
- Official site:
- www.icxclub.net
- Working hours:
-
28/11 - 29/11 — from 09:00 till 18:00
About:
How will you manage customer experience and service amidst explosive technology growth, informational noise and unstable loyalty? Can you retain a “connected” customer and win their heart? All of the above, as well as the best cases presented by winners of the national customer experience and service management award – Customer eXperience Awards Russia – will become a part of this annual forum.