“Employee Engagement Summit 2017”: make sure your first contact with a customer is not your last
- 组办方:
- OOO LMC Operations
- 举办地点:
- 俄罗斯莫斯科索科利尼基博物馆教育中心, 展馆 7a
- 举办日期:
- 官方网址:
- www.icxclub.net
- 展会开放时间:
- 从 09:00 至 18:00
About:
A customer-focused company – what are the ways to unite your employees around the idea of the customer service. How to make sure each and every one of them becomes an ambassador of the CEM strategy and understands their role in its implementation? Inspire, value, develop and foster. Break the formal habits of employees from the attitude “not in my job description… not my responsibility… etc.” and make sure your team is customer-focused.